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Conversational commerce
In today's mobile-centric world, having a dedicated e-commerce mobile app can significantly enhance your reach and customer engagement. Radiant excels in developing responsive and feature-rich mobile apps for both Android and iOS platforms. Whether it's a native app or a cross-platform solution, we ensure that your app is user-friendly, visually appealing, and integrated with the latest e-commerce technologies. With our mobile app development services, you can tap into the growing mobile e-commerce market and provide a convenient shopping experience to your customers on the go.
Instant Messaging: Most conversational commerce interactions happen through instant messaging apps like Facebook Messenger, WhatsApp, WeChat, or dedicated chatbots on websites.
Personalized Shopping Experience: Through AI-driven chatbots or human agents, conversational commerce can provide product recommendations based on the user's preferences, questions, and behavior.
Natural Language Processing (NLP): Many chatbots in this field utilize NLP, enabling them to understand and process user queries in a more human-like manner.
E-commerce Platform Integration:
In the context of an e-commerce platform, a "fiat wallet" typically refers to a digital wallet or account balance system where users can store standard currency (like USD, EUR, etc.) for future transactions. This can be similar to having a store credit or balance.
User Deposits: Allow users to deposit money into their on-platform fiat wallet. This could be from bank transfers, credit cards, or even physical store deposits.
Purchases Using Wallet Balance: Users can choose to use their wallet balance for purchases instead of other payment methods. The system would then deduct the appropriate amount from their wallet.
Refunds: Instead of refunding to a credit card or bank account, some platforms may opt to refund amounts directly to the user's on-platform wallet. This can expedite the refund process and encourage the user to spend again on the platform.
Rewards and Cashbacks: Platforms can reward users by crediting their wallets directly. This can be an incentive for users to continue shopping on that platform.
Transferability: Depending on the platform's design, users might be allowed to transfer wallet balances to other users. This can encourage the use of the platform as a quasi-payment system.
Security: Wallet balances represent real money, so security is paramount. Regular audits, two-factor authentication, encryption, and other security measures should be in place.
Withdrawals: Allow users to withdraw their balance to their bank account, especially if they can deposit money into the wallet. It's essential to have a verification system to avoid fraudulent activities.